Enterprise Application Specialist

ABOUT THE POSITION

This incumbent will help to manage the project deployment, administrate, support and maintain enterprise applications which includes documentation and user training. 10% to 20% travelling might be expected for this incumbent. 

KEY RESPONSIBILITIES

  • Expert knowledge and understanding of Program/Project Management and Software Development approaches (gather requirements, design solution, setup & configure, test & train, document & communicate, deploy & troubleshoot)
  • Excellent communication, collaboration, and interactive team management skills
  • Functional lead knowledge and understanding in one or more core functional modules of NAV/BC
  • Support, maintain, and administer enterprise applications such as MS Dynamics NAV, Dynamic 365 BC, Anaplan, SAP Concur, MS Dynamics HR, Jet report, and system integration.
    • User account management
    • Investigating and diagnosing system faults and errors
    • Problem resolution in both the long and short term
    • Monitoring & responding to requests for support
    • Communicating messages regarding systems issues/change to users
  • Act as internal resource to train and advise solutions on enterprise applications
  • Identifying and maintaining configuration changes in applications so that they meet business requirements
  • Develop and/or engage third party vendor(s) in the enhancement & implementation of existing / new application
  • Lead the roll-out of application releases (enhancement/new implementation), including documentation, user acceptance test, and go-live
  • Work within IT team alongside software developers to deliver the management reports through data warehouse, Jet Report or Power BI.
  • Drive and support digitalization initiatives to derive business values through leveraging on new technologies
  • Become a competent Anaplan modeler to maintain and enhance models in Anaplan (finance, construction & project management, HR planning, and other upcoming models)

EDUCATION

  • Degree in Information Systems or equivalents

Experience

  • At least five years of Project Management for implementations, ideally MS Navision (v2015 & v2016) and Dynamic 365 BC
  • Good understanding of overall business process, corporate finance, and accounting
  • Proficient in Microsoft Excel
  • Experience in application programming (SQL/VB/C/.Net) will be an added advantage

SKILLS

  • Proactive, analytical ability with strong problem-solving skills
  • Ability to multi-tasking and work with highly confidential information

To apply

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