This incumbent will help to manage the project deployment, administrate, support and maintain enterprise applications which includes documentation and user training. 10% to 20% travelling might be expected for this incumbent.
Expert knowledge and understanding of Program/Project Management and Software Development approaches (gather requirements, design solution, setup & configure, test & train, document & communicate, deploy & troubleshoot)
Excellent communication, collaboration, and interactive team management skills
Functional lead knowledge and understanding in one or more core functional modules of NAV/BC
Support, maintain, and administer enterprise applications such as MS Dynamics NAV, Dynamic 365 BC, Anaplan, SAP Concur, MS Dynamics HR, Jet report, and system integration.
User account management
Investigating and diagnosing system faults and errors
Problem resolution in both the long and short term
Monitoring & responding to requests for support
Communicating messages regarding systems issues/change to users
Act as internal resource to train and advise solutions on enterprise applications
Identifying and maintaining configuration changes in applications so that they meet business requirements
Develop and/or engage third party vendor(s) in the enhancement & implementation of existing / new application
Lead the roll-out of application releases (enhancement/new implementation), including documentation, user acceptance test, and go-live
Work within IT team alongside software developers to deliver the management reports through data warehouse, Jet Report or Power BI.
Drive and support digitalization initiatives to derive business values through leveraging on new technologies
Become a competent Anaplan modeler to maintain and enhance models in Anaplan (finance, construction & project management, HR planning, and other upcoming models)
Degree in Information Systems or equivalents
At least five years of Project Management for implementations, ideally MS Navision (v2015 & v2016) and Dynamic 365 BC
Good understanding of overall business process, corporate finance, and accounting
Proficient in Microsoft Excel
Experience in application programming (SQL/VB/C/.Net) will be an added advantage
Proactive, analytical ability with strong problem-solving skills
Ability to multi-tasking and work with highly confidential information